INSIGHTS
With deals like Badger Meter’s 2025 acquisition and platforms like Xylem Vue, U.S. utilities use data to cut losses and meet rising regulatory demands
2 Feb 2026

In a sector better known for rust and leaks, a quieter overhaul is under way. Across America’s water utilities, software is beginning to matter as much as steel. Pressed by ageing networks, stubborn water losses and tighter rules, operators are turning to data to make sense of systems buried out of sight.
A signal moment came on January 31st 2025, when Badger Meter, a venerable maker of meters, bought SmartCover. The deal nudged the firm beyond counting gallons towards monitoring sewers and stormwater in real time. It also captured a broader shift. Water-technology firms no longer want to sell kit alone. They are bundling sensors with analytics and services, promising utilities a clearer view of what is happening underground, where failures are expensive and slow to spot.
Others are chasing the same prize. Platforms such as Mueller Systems’ Sentryx pull together information utilities already collect but rarely combine. Consumption data, pressure readings and alarms have long sat in separate silos. Linked up, they can reveal leaks sooner, speed up responses to disruptions and guide maintenance. Industry studies suggest that utilities using advanced analytics cut “non-revenue water”, water lost before it reaches a bill, by 10–20% within a few years.
The appeal is not just operational. Companies like Xylem, through products such as Xylem Vue, are building digital portfolios that now rival their physical offerings in importance. Utilities must justify capital spending, meet stricter reporting demands and show tangible improvements to boards, regulators and customers. Data platforms translate daily activity into numbers that outsiders can scrutinise.
The logic points towards a move from reactive fixes to proactive management. Better information can reduce emergency repairs and support longer-term planning. Yet the shift is not frictionless. Cybersecurity worries grow as networks connect. Staff need training to trust dashboards as much as wrenches. Smaller utilities, with thin budgets, may lag.
Even so, adoption is spreading. As more operators invest early, insight is becoming an asset in its own right. America’s water future will depend less on how much pipe is laid, and more on how well utilities understand what they already have.
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